Collegiate Saddle Precautionary Recall
Dear Collegiate Customer,
This letter is to inform you that Collegiate UK has initiated a recall for models in our Collegiate Saddle range prior to November 2018
This is to conduct precautionary inspection after some significant variations in an important component were detected. We take the quality and safety of our products extremely seriously and potential defects of this nature are unacceptable to us.
If you haven’t already been contacted about this recall, it is important that you stop using your Collegiate Saddle
Please contact us on 01295 226900 or email firstname.lastname@example.org and we will share with you how your saddle can be inspected and if necessary corrected. This will be free of charge for you.
We will undertake the inspection and correction as quickly and professionally as necessary to ensure you have returned to you the quality Collegiate saddle that we stand behind.
Thank you for your understanding and patience while this recall is completed.
The Collegiate UK Team